Smart Speaker

In this 2019 study, I explored the gap between expectations of smart speakers and the experience of using them. The work combined research into voice interaction with a proposal for product positioning and everyday use scenarios.

Role: UX Designer · Study period: 2019

Voice interfaces cannot rely on the same persistent menus and visible choices as a screen. The study examined how people understand spoken responses, retain information and communicate what they want in context.

• Keep responses concise and relevant to the current task.
• Allow interruption and give clear feedback about what the system understood.
• Use conversational context to reduce repeated instructions.
• Set expectations around the system’s actual capabilities.

The proposal explored a voice companion for everyday situations at home, extending the product concept beyond music playback. It connected potential users, places and activities to interaction scenarios and product positioning.

This was a research and strategy proposal. The material does not demonstrate a shipped voice product or validated improvements in task performance.

The case shows my interest in interaction beyond screens: feedback, memory demands, context and user expectations. Those questions also inform how I think about interactive characters and game interfaces.

The panels below retain the original research presentation. Market percentages and predictions are historical material with incomplete source detail; they should not be read as current evidence.